A 99.9% Supplier
Developed
by Paul Mayo, District Sales Manager, Microcomputer Division, Motorola, Inc.
On an airplane with 333 passengers, each with 3 pieces of luggage, the 99.9% airline will lose one piece of luggage per flight.
Other 99.9% examples:
- At least 20,000 wrong drug prescriptions per year
- More than 15,000 newborn babies accidentally dropped by doctors/nurses each year
- Nearly 500 incorrect surgical operations per week
- 2000 lost articles of mail per hour
Six Sigma 99.9999997% examples:
- One wrong drug prescription in 25 years
- 3 newborn babies accidentally dropped by doctors/nurses in 100 years
- One incorrect surgical operation in 20 years
- 35 lost articles of mail per year
NOTE: In 1990, most of our automobile manufacturing companies and all of our manufacturing companies in general knew nothing about Dr. Edwards W. Deming, Six Sigma, or Total Quality Management, SPC, Variation, Systems Thinking, Supplier Certification, or Process Improvement. And, 30 years later, it has become the standard and we are having to deal the BLACK BELTS and their knowledge of Statistical Analysis. However, the new kid on the block is PROJECT MANAGEMENT...
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